Shipping & Returns
Free delivery within Singapore on all orders over $60. Purchases after discount must be minimum $60 to enjoy free delivery.
For orders below $60, there will be a $10 delivery fee.
Confirmation will be sent via email once we received your order.
As cookies are baked fresh, do give us (2) to (4) days (excluding Sundays) to send out your order. Do let us know if you have a preferred delivery day and we can work something out. An email will be sent to you on the day of delivery.
Do ensure that someone is home to receive the bakes at the scheduled date and time of delivery. In the event that no one is home to receive the bakes, our courier may leave them outside the premises (e.g. riser or main door). If such situation arise, Cookiedealersg will not be held responsible for missing or ruined products.
Please ensure that the delivery address provided during check-out is correct. Otherwise, re-delivery charges will be applicable depending on external courier rates (with date and time to be advised).
Self collect option is now available! You may collect your bakes at our workspace: 18 Boon Lay Way #10-147 S(609966).
We will drop you a whatsapp message to inform you of the collection date.
Cookiedealersg reserve the rights to change the self-collection locations and availability without prior notice.
Return & Cancellation
All products are baked fresh (1) to (2) days before delivery. In order to enjoy optimal freshness, please consume and store the cookies according to our guidelines. Due to the perishable nature of our product, we do not accept returns. All sales are final and non-exchangeable.
No refunds nor cancellation requests will be entertained once order has been confirmed.
In the event you are dissatisfied with your purchase, you must contact us within (2) days from receiving your order. We reserve the right to limit refunds and replacements.